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FAQs
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You say online. What does that mean?It means the classroom is your home or office or anyplace you want it to be.
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What will I need?Any device that connects to the internet.
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What does the content of a course “look like?”A course has a series of frames with text and illustrations.
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When do I study?Whenever you want; wherever you want.
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Do I have to complete the course in a certain amount of time?No. You can take as long as you need.
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What about login and logout?As many times as you like and scroll wherever you like.
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Is there a final test?Yes. You can take the test as many times as needed to pass.
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What if I have a question or need something explained?Just call or send an email or send a fax. Even a letter, if you like.
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What about a certificate?You will receive the Certificate of Completion by email within seconds after completion.
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Will I be able to print the course?Yes, but for use as a personal reference only.
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Which states recognize your courses?AZ, GA, IA, KS, KY, LA, MN, MO, NC, NM, OK, OR, SC, TN, TX and VT.
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Can a Certificate of Completion be used in more than one state?Yes. In the Catalog of Courses you can see which states recognize which courses.
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Is there an extra fee when a Certificate of Completion is used for more than one state?No. In fact, there are no extra fees for anything.
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What is your refund policy?We will refund your money but not after a Certificate of Completion has been issued.
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