Question 1

You say online. What does that mean?

Accepted Answer

It means the classroom is your home or office or anyplace you want it to be.

Question 2

What will I need?

Accepted Answer

Any device that connects to the internet.

Question 3

What does the content of a course “look like?”

Accepted Answer

A course has a series of frames with text and illustrations.

Question 4

When do I study?

Accepted Answer

Whenever you want; wherever you want.

Question 5

Do I have to complete the course in a certain amount of time?

Accepted Answer

No. You can take as long as you need.

Question 6

What about login and logout?

Accepted Answer

As many times as you like and scroll wherever you like.

Question 7

Is there a final test?

Accepted Answer

Yes. You can take the test as many times as needed to pass.

Question 8

What if I have a question or need something explained?

Accepted Answer

Just call or send an email or send a fax. Even a letter, if you like.

Question 9

What about a certificate?

Accepted Answer

You will receive the Certificate of Completion by email within seconds after completion.

Question 10

Will I be able to print the course?

Accepted Answer

Yes, but for use as a personal reference only.

Question 11

Which states recognize your courses?

Accepted Answer

AZ, GA, IA, KS, KY, LA, MN, MO, NC, NM, OK, OR, SC, TN, TX and VT.

Question 12

Can a Certificate of Completion be used in more than one state?

Accepted Answer

Yes. In the Catalog of Courses you can see which states recognize which courses.

Question 13

Is there an extra fee when a Certificate of Completion is used for more than one state?

Accepted Answer

No. In fact, there are no extra fees for anything.

Question 14

What is your refund policy?

Accepted Answer

We will refund your money but not after a Certificate of Completion has been issued.