FAQs

You say online. What does that mean?


It means the classroom is your home or office or anyplace you want it to be.




What will I need?


Any device that connects to the internet.




What does the content of a course “look like?”


A course has a series of frames with text and illustrations.




When do I study?


Whenever you want; wherever you want.




Do I have to complete the course in a certain amount of time?


No. You can take as long as you need.




What about login and logout?


As many times as you like and scroll wherever you like.




Is there a final test?


Yes. You can take the test as many times as needed to pass.




What if I have a question or need something explained?


Just call or send an email or send a fax. Even a letter, if you like.




What about a certificate?


You will receive the Certificate of Completion by email within seconds after completion.




Will I be able to print the course?


Yes, but for use as a personal reference only.




Which states recognize your courses?


AZ, GA, IA, KS, KY, LA, MN, MO, NC, NM, OK, OR, SC, TN, TX and VT.




Can a Certificate of Completion be used in more than one state?


Yes. In the Catalog of Courses you can see which states recognize which courses.




Is there an extra fee when a Certificate of Completion is used for more than one state?


No. In fact, there are no extra fees for anything.




What is your refund policy?


We will refund your money but not after a Certificate of Completion has been issued.





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